Tell Us About Your Equipment and Facility

Whether you need preventive maintenance, a service-contract conversation, electrical safety testing, calibration or performance verification, repair support, imaging-equipment service, or documentation help, send us the key details and our team will review the request. The form fields below are correct and comprehensive. Keep all fields as-is













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    What Happens After You Submit

    Once you submit your request, a member of the MBT team will review the details and follow up directly to discuss scope, scheduling, and next steps. Most requests receive a response within one business day. For urgent equipment issues, call (708) 406-9887 directly so MBT can route your service as quickly as possible. MBT serves healthcare facilities across the Midwest – response time and clear communication are priorities on every engagement.

    Why Request Service Through MBT

    Midwest Biomedical Technologies is an independent biomedical service organization built around direct communication and organized documentation. When you submit a service request, it goes directly to the team that handles the work – not a national call center or a third-party scheduling system. That means faster response, clearer scope discussions, and service that is coordinated around your facility’s actual schedule.

    MBT’s lead engineer brings 30+ years of specialized radiology and diagnostic imaging experience to every engagement – covering CT systems, X-ray, fluoroscopy, C-arm, ultrasound, and related imaging infrastructure. For facilities that depend on imaging equipment being available and accurate, that depth of expertise is not something most independent biomedical companies can offer.

    Whether you need a one-time repair, a preventive maintenance visit, electrical safety testing, calibration support, or want to discuss a recurring service agreement, MBT can review your request and propose a path that fits your facility’s needs and budget.

    What MBT Can Help With

    We service a broad range of biomedical and imaging-related equipment to help healthcare facilities maintain operational readiness and patient safety.

    Submit a request for any of the following

    • Preventive maintenance for biomedical and imaging equipment
    • Electrical safety testing and leakage current testing
    • Imaging equipment service – CT, X-ray, fluoroscopy, C-arm, ultrasound
    • Corrective maintenance and repair support
    • Documentation and service reporting for compliance
    • Recurring service contract or preventive maintenance program setup
    • Scope review for new facilities or equipment additions

    Not sure if your equipment or situation is a fit? Submit the request anyway and MBT will review and respond with an honest assessment.

    Frequently Asked Questions

    What information should we include in the request?

    At minimum, include your facility name, location, facility type, the equipment you need serviced, and a good contact method. The more detail you provide about the equipment category, urgency, and whether you are interested in recurring service, the faster MBT can assess the request and follow up with a clear response.

    Can we use this form for imaging equipment service?

    Yes. Imaging equipment service is one of MBT’s primary capabilities. MBT’s lead engineer has 30+ years of specialized experience in radiology and diagnostic imaging equipment including CT, X-ray, fluoroscopy, C-arm, ultrasound, and related systems. Select the relevant equipment category in the form and MBT will follow up to discuss scope and scheduling.

    How quickly will MBT respond to a service request?

    Most requests receive a response within one business day. For urgent equipment issues, call (708) 406-9887 directly so MBT can route your service as quickly as possible.

    Can this form be used to set up a recurring service contract?

    Yes. Select your interest in recurring PM or service contract in the form dropdown. MBT will follow up to discuss your facility’s equipment inventory, scheduling preferences, and what a recurring agreement would look like.

    Does MBT serve facilities outside Illinois?

    Yes. MBT serves healthcare facilities throughout the Midwest including Indiana, Wisconsin, Michigan, Ohio, Minnesota, Iowa, Missouri, Kansas, Nebraska, North Dakota, and South Dakota. Include your facility location in the request and MBT will confirm coverage.

    What types of facilities can submit a request?

    MBT accepts requests from nursing homes, skilled nursing facilities, assisted living communities, clinics, physician offices, ambulatory surgery centers, imaging centers, hospitals, and outpatient departments.

    What happens after I submit the form?

    MBT will review your request and follow up directly to discuss scope, scheduling, and next steps. No automated responses, no call centers – you will hear from the team that handles the work.

    Is there a cost to submit a request?

    No. Submitting a request is free. MBT will review your information and follow up to discuss scope and pricing before any work is scheduled.